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Thread: Packing problem

  1. #1
    Zoe2008 is offline Key Member
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    Default Packing problem

    This is not a new model and had shipped many times. But why the packing / sealing tape cannot closed seal the carton? It is request rework to use the stronger brown tape to seal the carton again. The customer does not accept to add the nylon staple around the carton. Please take a photo to show us the condition after rework.

    Christ had discussed with the customer yesterday regarding the carton problem. The customer does not accept add the staple as it is included the metal.

  2. #2
    Anglika is offline No Longer With Us
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    Default Re: Packing problem

    Quote Originally Posted by Zoe2008 View Post
    This is not a new model and has been shipped many times before. Why did the packing / sealing tape not seal the carton in the last shipment? In future, please use the stronger brown tape to seal the carton. The customer will accept the addition of the nylon staple around the carton. Please take a photo to show us the condition after rework.

    Chris discussed the carton problem with the customer yesterday. The customer will not accept add the staple as it is includes metal.
    ..

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