This is not a new model and had shipped many times. But why the packing / sealing tape cannot closed seal the carton? It is request rework to use the stronger brown tape to seal the carton again. The customer does not accept to add the nylon staple around the carton. Please take a photo to show us the condition after rework.
Christ had discussed with the customer yesterday regarding the carton problem. The customer does not accept add the staple as it is included the metal.