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  1. #1
    jkl is offline Member
    • Member Info
      • Member Type:
      • Student or Learner
      • Native Language:
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      • Home Country:
      • Canada
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      • Canada
    Join Date
    Nov 2007
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    Post a letter to a phone company

    My telephone company made an error to my phone bill. I would like to write a claim letter to the company. Would you help me with it? Thanks
    Dear Sir/Madam
    I have signed on to your long distance phone call plan for a 6 month period for the rate of 11 cents per minute. For the month of January I got charged according to the contract. However, I have noticed there are extra 4 cents (per call) charge added to every long distance call that I made in February.
    I request that company makes necessary adjustment to this higher amount of bill.
    Thank you,
    jkl

  2. #2
    Join Date
    Nov 2007
    Posts
    5,425
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    Re: a letter to a phone company

    My telephone company made an error in my phone bill.
    or
    My telephone company has overcharged me.
    I would like to write a claim letter to the company, asking for an adjustment. Would you help me with it? Thanks

    Dear Sir/Madam
    I have signed on to your long-distance phone call plan for a 6 month period for at the rate of 11 cents per minute. For the month of

    we need to avoid three 'for's in a row - for 6 months/for the rate/for January

    In January, I got was charged according to the contract.

    However, I have noticed there are extra 4 cents (per call) charge added to every long distance call that I made in February.

    However, I notice that throughout February, I was charged at a rate of 15 cents per minute.

    I request that company makes necessary adjustment to this higher amount of bill.
    I am therefore requesting that your company adjusts my account for the overcharging in February, and reinstates the agreed charge of 11 cents.

    Yours faithfully


    XXXXXXXXXXXXXXXX

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