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  1. #1
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    Default xxx speaking vs this is xxx

    Which is correct when answering a business phone:

    Good Morning, Mr. Smith's office, Jane speaking

    or

    Good Morning, Mr. Smith's office, this is Jane.

  2. #2
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    Default Re: xxx speaking vs this is xxx

    Duplicate thread. I suggest it be ignored as the second posting has a response.

  3. #3
    2006 is offline Key Member
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    Default Re: xxx speaking vs this is xxx

    Quote Originally Posted by cynthialang View Post
    Which is correct when answering a business phone:

    Good Morning, Mr. Smith's office, Jane speaking

    or

    Good Morning, Mr. Smith's office, this is Jane.
    Both are correct. The first sounds more formal to me.
    .
    (but note that I am not schooled in proper office telephone etiquette )
    Last edited by 2006; 01-Apr-2009 at 19:12. Reason: punctuation

  4. #4
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    Default Re: xxx speaking vs this is xxx

    also not schooled in proper post-answering etiquette and/or not observant enough

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