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  1. #1
    Ju is offline Senior Member
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    Default Tel message for recording machine

    I am going to record a message in the telephone answering machine in the office.

    1) Is the following script OK?
    2) How can I make it more in lively native English?

    ************************************************** ***


    "THIS IS JU, SECRETARY TO MR. LEONG, I AM SORRY I CAN'T TAKE YOUR CALL RIGHT NOW, PLEASE LEAVE YOUR MESSAGE AFTER THE BEEP. THANKS FOR CALLING, BYE."

    ************************************************** ***

    Thanks/ ju

  2. #2
    pyoung is offline Senior Member
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    Default Re: Tel message for recording machine

    Quote Originally Posted by Ju View Post
    I am going to record a message in the telephone answering machine in the office.

    1) Is the following script OK?
    2) How can I make it more in lively native English?

    ************************************************** ***


    "THIS IS JU, SECRETARY TO MR. LEONG, I AM SORRY I CAN'T TAKE YOUR CALL RIGHT NOW, PLEASE LEAVE YOUR MESSAGE AFTER THE BEEP. THANKS FOR CALLING, BYE."

    ************************************************** ***

    Thanks/ ju
    Dear ju:

    It's an office, so you don't want your message to be too lively! How about:

    'Hello, this is Ju (I would give first and last names, unless the office is extremely informal), secretary (or, 'assistant') to Mr. Leong. If you are calling during normal business hours, I am away from my desk or on another line and unable to take your call. If you leave your name, number and a brief message, I will be sure to return your call as soon as possible. Thanks for calling. Have a great day!

    Then: be sure you do return the calls as soon as possible. It is highly annoying to hear this message again without having received a call back.

    I hope this is helpful,

    Petra

  3. #3
    Ju is offline Senior Member
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    Default Re: Tel message for recording machine

    Quote Originally Posted by pyoung View Post
    Dear ju:

    It's an office, so you don't want your message to be too lively! How about:

    'Hello, this is Ju (I would give first and last names, unless the office is extremely informal), secretary (or, 'assistant') to Mr. Leong. If you are calling during normal business hours, I am away from my desk or on another line and unable to take your call. If you leave your name, number and a brief message, I will be sure to return your call as soon as possible. Thanks for calling. Have a great day!

    Then: be sure you do return the calls as soon as possible. It is highly annoying to hear this message again without having received a call back.

    I hope this is helpful,

    Petra
    Dear Pyoung,

    Thank you for your prompt reply.

    Is it possible to make it 'short and brief' as I know my boss would like to have short message.

    Thanks / ju

  4. #4
    pyoung is offline Senior Member
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    Default Re: Tel message for recording machine

    Quote Originally Posted by Ju View Post
    Dear Pyoung,

    Thank you for your prompt reply.

    Is it possible to make it 'short and brief' as I know my boss would like to have short message.

    Thanks / ju
    Dear Ju:

    Yes! and your callers will appreciate it, too! No one likes to wait through a lengthy recorded message, especially after the first hearing.
    How about:
    Hello, you have reached the desk of Ju, assistant to Mr. Leong. If you will leave your name, number and a brief message, I'll return your call as soon as possible. Thanks for calling. Have a great day!

    Depending on the degree of formality in your office, you may wish to say 'Hi' instead of 'Hello.'

    I hope this is helpful,

    Petra

  5. #5
    Ju is offline Senior Member
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    Default American and British pronounciation

    Quote Originally Posted by pyoung View Post
    Dear Ju:

    Yes! and your callers will appreciate it, too! No one likes to wait through a lengthy recorded message, especially after the first hearing.
    How about:
    Hello, you have reached the desk of Ju, assistant to Mr. Leong. If you will leave your name, number and a brief message, I'll return your call as soon as possible. Thanks for calling. Have a great day!

    Depending on the degree of formality in your office, you may wish to say 'Hi' instead of 'Hello.'

    I hope this is helpful,

    Petra
    Dear Petra,

    Thank you for everything.

    By the way, is there a website sounding the difference of a word in American and British pronounciation?

    Hope you have a nice Easter Break.


    Ju

  6. #6
    Searching for language is offline Senior Member
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    Default Re: Tel message for recording machine

    I find also that "Hi and thanks" are quite informal, and considering it is an office, I would use "Hello" and "Thank you for calling."

    Depending also if this is a large office, as in my daugher-in-law's office (legal) she says "If this is urgent, you may also return to reception for immediate help by pressing 0."
    I am not a teacher.

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