Category: Telephoning

Telephoning is one of the most difficult things to do in another language, but these articles and guides should make making and receiving phone calls easily manageable.

How to be friendly on the phone in English

Category: Telephoning Topic: Functional Language
How to make informal phone calls without being unfriendly or rude, including how to be friendly at the beginning, in the middle and at the end of typical casual phone calls.

100 polite telephoning dos and don'ts

Category: Telephoning Topic: Vocabulary
One hundred tips for how to be more polite and avoid being rude on the telephone in English

100 common telephoning mistakes

Category: Telephoning Topic: Vocabulary
Typical telephoning errors with grammar, functional language, pronunciation, formality, etc.

Cultural differences in telephoning

Category: Telephoning Topic: General
Cultural variations in making phone calls from country to country, including differences in starting calls, ending calls, taking messages, etc.

50 ways to answer the phone (in English and other languages)

Category: Telephoning Topic: Vocabulary
Different things to say when you pick up the phone in English, German, Spanish, Italian, French, Japanese, Korean, Portuguese, Greek, Turkish, Lithuanian, Polish, Russian, Catalan, Hebrew, Romanian and Flemish.

How to end phone calls smoothly and politely

Category: Telephoning Topic: General
What to do and what not to do when bringing calls to a close, including tips, useful telephoning phrases, and typical mistakes when ending calls.

How to start phone calls in English

Category: Telephoning Topic: General
How to begin telephone calls, chat at the start of calls and move smoothly to the topic of the call, for both callers and people answering the phone.

The 100 most useful telephoning phrases

Category: Telephoning Topic: General
A carefully chosen list of the most important phrases for making and receiving business and personal telephone calls, including lots of useful language for starting and ending calls, dealing with communication problems, taking and leaving messages, etc.

100 Useful Phrases to Help you Practise Telephone Conversations

Category: Telephoning Topic: Vocabulary
Learning how to have a conversation on the telephone in English can be hard to learn, so we've provided this handy list of the 100 most useful phrases to help you practise