[Grammar] I have received notes from Helpdesk

[samadkaladi]

I have received eamail from HQ.

A message was sent From Your email account but could not be delivered because it contains a prohibited attachment(s) which is blocked as per NADRA's Information Security Policies.

Kindly ensure any office file attachments (Word, Excel, PowerPoint e.t.c) are saved in .docx, .xlsx, .pptx e.t.c formats and resend the message.

Sender: samad.kaladi@nadra.gov.pk


My emails Reply (“Please correct the grammar”)

I have once again received email from Help Desk HQ, I have thoroughly verified the emails like (Junk-Email, Sent items) no anyone email pending. If the Sent emails are pending then remove said emails.

Thanks for co-operation.

 

[GoesStation]

Neither paragraph makes sense.

 

[Barb_D]

Please paste in exactly what the note from the help desk said.