Complaint letter

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yslamac

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Can you please amend the complaint letter below? Thank you.:-D



We, as the Leasing & Property Manager of the said premises, would like to lodge a complaint in regarding to water flooding in the said premises yesterday. We were told that the flood caused from the damaged main pipe of the Building. We have switched off the water supply to the premises and looked forward to your immediate remedial works.

Kindly advise us when the rectification done thus enabling us resuming the water supply. We hereby shall reserve the right to claim all our loss caused from this event.
 

teechar

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Who are you sending this letter to?
 

yslamac

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One of our tenants
 

teechar

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Was that tenant responsible for the damage to the mains water pipe?
 

yslamac

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Yes, thank you!
 

teechar

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Can you please [STRIKE]amend[/STRIKE] improve the [STRIKE]complaint[/STRIKE] letter below? Thank you.:-D



[STRIKE]We,[/STRIKE] As the leasing and property managers of the said premises, we [STRIKE]would like to lodge a complaint in regarding[/STRIKE] are writing with regards to the water flooding in the said premises yesterday. We [STRIKE]were told[/STRIKE] understand that the flood was the result of the damage you caused [STRIKE]from the damaged[/STRIKE] to the mains water pipe. [STRIKE]of the Building.[/STRIKE] We have switched off the water supply to the entire premises and we expect you to arrange for the necessary repairs immediately. [STRIKE]looked forward to your immediate remedial works.[/STRIKE]

[STRIKE]Kindly[/STRIKE] Please advise us when the work has been done to [STRIKE]rectification done thus[/STRIKE] enable [STRIKE]ing[/STRIKE] us to turn [STRIKE]resuming[/STRIKE] the water supply back on. We will assess the damage caused by this incident and may submit claims to you accordingly. [STRIKE]hereby shall reserve the right to claim all our loss caused from this event.
[/STRIKE]
.
 
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