They both sound a bit wordy to me; I would use something like:
The study analyzed customer satisfaction with both financial and non-financial services provided by SMB.

Student or Learner
Hello!
Can anyone help me which is better to use for objective? A or B?
I need your opinion
A. The study analyzed the extent of customer satisfaction from financial and non-financial services rendered by SMB.
B. The study analyzed the customer satisfaction level in financial and non-financial services rendered by SMB.
Last edited by ranthrave; 05-Jun-2010 at 14:34. Reason: typo error
They both sound a bit wordy to me; I would use something like:
The study analyzed customer satisfaction with both financial and non-financial services provided by SMB.
Neither is a hypothesis, however.
A hypothesis could be "Customers are more satisfied with the non-financial services provided by SMB" and then your study set out to prove or disprove that hypothesis.
What you have is simply a summary statement.
I'm not a teacher, but I write for a living. Please don't ask me about 2nd conditionals, but I'm a safe bet for what reads well in (American) English.
Tdol's
I'm not a teacher, but I write for a living. Please don't ask me about 2nd conditionals, but I'm a safe bet for what reads well in (American) English.
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