I have a big favor to ask. Could someone please proofread my email assignment? I have a lot of problems with articles (a, the, an), I've been reading it over and over but I just can't spot any mistakes, although I know there are many.
I appreciate your help! Thanks!`
Dear Charlotte,
I’ve been receiving a growing number of complaints about our library. Students are irritated and are complaining on a management of the periodic area of the library.
Between June 20th and June 27th, 2010 I carried out a research, using a feedback forms, regarding several aspects of the area, including atmosphere, resources, staff, and accessibility to find out validity of those complaints.
· Atmosphere
[FONT="]o [/FONT]79% of students stated that atmosphere is very relaxed and friendly. They were generally satisfied with library’s physical environment which provoked positive emotional response.
[FONT="]o [/FONT]Library structure which includes a color schemes, ventilation, furniture and upholstery was also evaluated favorably by 83%.
[FONT="]o [/FONT]37% of students rated computers and lighting negatively. A significant cause of eye strain for computer users was mainly due to a reflected light from poorly placed light fixtures on a glass screen.
· Resources
[FONT="]o [/FONT]Although our library provides over 250,000 books and digital media resources, over 66% of students complained on the poor management of a periodic area.
[FONT="]o [/FONT]Further 89% of students were dissatisfied with cut out articles from magazines and journals.
[FONT="]o [/FONT]Minority of students, 23% were disappointed with resources provided for distance learners and staff’s assessment of those needs.
· Staff
[FONT="]o [/FONT]Only 17% of students admitted that staff could quickly and accurately identify major management problems in the library. Especially inability to acknowledge differences between managing and doing was pointed out.
[FONT="]o [/FONT]Over 68% of the students recognized staff’s interpersonal skills. They appreciated enthusiastic commitment, high degree of honesty, loyalty and integrity as well as high devotion to harmony.
[FONT="]o [/FONT]63% of students were disappointed with how library staff is dealing with unorganized periodic area of the library.
[FONT="]o [/FONT]With many magazines torn-up and no apparent attempt to repair them, 73% of students questioned staff’s dedication and commitment to work.
· Accessibility
[FONT="]o [/FONT]Only 22% of students were satisfied with accessibility to the periodic area resources. The rest has pointed out pile up of magazines and journals on the tables as well as poor organization on the shelves.
[FONT="]o [/FONT]While all students were satisfied with special computer workstation features and retrieval of library materials, 19% students were dissatisfied with restrooms which are not barrier free.
This research provided very valuable information regarding library’s management. It’s important for us to communicate with students and make necessary adjustments to provide a better service. Feedback forms proved to be efficient and effective form of communication as over 2700 students responded to the research. I’m sure gathered information will help us resolve above issues, especially with a periodic area management and make students pleased and satisfied with our services.
I appreciate your help! Thanks!`
Dear Charlotte,
I’ve been receiving a growing number of complaints about our library. Students are irritated and are complaining on a management of the periodic area of the library.
Between June 20th and June 27th, 2010 I carried out a research, using a feedback forms, regarding several aspects of the area, including atmosphere, resources, staff, and accessibility to find out validity of those complaints.
· Atmosphere
[FONT="]o [/FONT]79% of students stated that atmosphere is very relaxed and friendly. They were generally satisfied with library’s physical environment which provoked positive emotional response.
[FONT="]o [/FONT]Library structure which includes a color schemes, ventilation, furniture and upholstery was also evaluated favorably by 83%.
[FONT="]o [/FONT]37% of students rated computers and lighting negatively. A significant cause of eye strain for computer users was mainly due to a reflected light from poorly placed light fixtures on a glass screen.
· Resources
[FONT="]o [/FONT]Although our library provides over 250,000 books and digital media resources, over 66% of students complained on the poor management of a periodic area.
[FONT="]o [/FONT]Further 89% of students were dissatisfied with cut out articles from magazines and journals.
[FONT="]o [/FONT]Minority of students, 23% were disappointed with resources provided for distance learners and staff’s assessment of those needs.
· Staff
[FONT="]o [/FONT]Only 17% of students admitted that staff could quickly and accurately identify major management problems in the library. Especially inability to acknowledge differences between managing and doing was pointed out.
[FONT="]o [/FONT]Over 68% of the students recognized staff’s interpersonal skills. They appreciated enthusiastic commitment, high degree of honesty, loyalty and integrity as well as high devotion to harmony.
[FONT="]o [/FONT]63% of students were disappointed with how library staff is dealing with unorganized periodic area of the library.
[FONT="]o [/FONT]With many magazines torn-up and no apparent attempt to repair them, 73% of students questioned staff’s dedication and commitment to work.
· Accessibility
[FONT="]o [/FONT]Only 22% of students were satisfied with accessibility to the periodic area resources. The rest has pointed out pile up of magazines and journals on the tables as well as poor organization on the shelves.
[FONT="]o [/FONT]While all students were satisfied with special computer workstation features and retrieval of library materials, 19% students were dissatisfied with restrooms which are not barrier free.
This research provided very valuable information regarding library’s management. It’s important for us to communicate with students and make necessary adjustments to provide a better service. Feedback forms proved to be efficient and effective form of communication as over 2700 students responded to the research. I’m sure gathered information will help us resolve above issues, especially with a periodic area management and make students pleased and satisfied with our services.
