Student or Learner
We apologize for any inconvenience this may have caused you. Our records show that you have made the payment for the two Annual Domain Registration and Domain Privacy product for the account 'rogerlindley'. Due to a technical glitch, the domains 'ragtownmedia.com' and 'ragtownmedia.net' are not registered and are available for registration with us.
Is 'rogerlindley' the account name?
'ragtownmedia.com' and 'ragtownmedia.net' are the domains under the account 'rogerlindley'?
Are you telling the customer that due to a technical problem at your end, you weren't able to complete the registration process or are you asking the customer if he would like to register those two domains, which are available.