You rent a house through an agency. The heating system has stopped working. You phoned the agency a week ago but it has still not been repaired.
Write a letter to the agency. In your letter
1.Introduce yourself
2.Explain the situation
3.Say what action you would like the agency to take
Dear Sir/Madam,
I am writing to inform you that the heating system has not working.
My name is Rahul, living in 24, 1st floor, Green Apartments, Silicon city. Recently, I have moved to this apartment through your agency.
For the past two week, the heating system has stopped working. A week ago, I had phoned the agency about the heating system problem, but it has not been repaired. In my family, we have children who need the heating system for bathing. The weather is pretty cold, so we could not use the cold water for bath. Since the heating system is not working, we are using cold water as a result my parents are affected by fever and cold.
I would request you to send a technician to visit my apartment and resolve the heating system problem. It would be really grateful, if you send a technician as early as possible.
Look forward your positive response.
Yours faithfully,