Student or Learner
Hi fellow members
Below is a suggestion to improve the postal system.
1) I would like to know whether I should use the present or past forms of the verbs in bold.
2) Are there any errors in the passage?
Many thanks in advance.
Customers will/would send to us the destination of the item that they want to be posted via e-mail and we return them a barcode which can/could be printed out and affixed on the current stamp position on the letter. Alternatively, we can/could also add value to our services by having customers send us the letters that they want posted by e-mailing us and we do the printing and sending of the mail for them. These two methods when implemented will/would both run on the basis of the introduction of the barcode stamps. The barcode stamps will/would allow customers to print out the stamps at their convenience without the hassle of purchasing stamps
If you're trying to sell this idea to your boss or someone, use positive language: will, can, not would, could
"My brilliant idea boss:
Customers will send us the destination of the item they want to post via e-mail. We will issue a barcode which can be printed and affixed to the letter. We can also enhance our services by offering customers the possibility of sending us an email with the letters they want posted. We would then print and send the mail for them. These two methods, when implemented will both require the introduction of barcode stamps. Barcode stamps will allow customers to print stamps at their convenience without the hassle of purchasing them at the counter."
"Thank you Tan Elaine, you will be getting a large bonus!"
Try and keep sentences short in business and information communications, that way there is less chance of misunderstandings arising. Also, people won't fall asleep so quickly!