Who does this incumbent refer to in this context?
What is this letter? Who did it come from?
- No one in particular: any competitor that holds a contract with a major copier company.
- It's a thank-you letter from Laurie to the 'big company' that offered her opportunity to bid on a portion of their business. She wrote them back thinking there was no longer an opportunity to bid as her competitor, the current account rep, had told her the company had decided not to change account reps.
Student or Learner