Student or Learner
Read an article the other day and here is one passage I have problem with. Couldn't understand the underlined part. What does "the business" refer to?
'The World Bank estimates that water wastage costs utilities $14 billion a year worldwide; in developing countries, 200 million more people could be served by the water lost to leaks and theft. Arad CEO Dan Winter says this is largely a consequence of how the business works in places where water is cheap or untaxed: "You train people to abuse water because they pay very little."'
It was a little confusing to me at first too, but I think I understand it now. It is an awkward phrasing.
"The business" means, "the business of supplying water."