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    • Member Info
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      • Tagalog
      • Home Country:
      • Philippines
      • Current Location:
      • Saudi Arabia

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    #1

    Pls. help me to writer a letter.

    Hi,I am a technician. I am trying to contact my customer by telephone regarding his service request but no answer. I'd like to send him a letter or email. Please help me what should be the content of my letter. Thanks.

    • Member Info
      • Native Language:
      • English
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      • England
      • Current Location:
      • England

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    #2

    Re: Pls. help me to writer a letter.

    You could email:

    Hi,

    I've been trying to phone you but can't get through.

    Please contact me as soon as you can on 0707 565787.

    Thank you.
    Rover

  1. Ouisch's Avatar
    • Member Info
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      • English
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      • United States
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      • United States

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    #3

    Re: Pls. help me to writer a letter.

    You should be as detailed as possible in your letter, for legal reasons.

    You should reference the particular service request, and note the approximate dates on which you phoned the customer with no answer.

    For example:

    Dear XXXX:

    I have received your request for service dated (insert date, or insert a reference number if one is applicable). I have tried to contact you via phone on (insert dates) -or- I have tried to contact you via phone during the past X weeks but was unable to reach you.

    Please contact me as soon as possible regarding this matter by phone: (insert your phone number) or fax: (insert number) or email: (insert email address).

    I look forward to hearing from you at your earliest convenience.

    • Member Info
      • Native Language:
      • Tagalog
      • Home Country:
      • Philippines
      • Current Location:
      • Saudi Arabia

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    #4

    Re: Pls. help me to writer a letter.

    Thank you very much.

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