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    • Member Info
      • Native Language:
      • Korean
      • Home Country:
      • South Korea
      • Current Location:
      • China

    • Join Date: Jan 2008
    • Posts: 1,628
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    #1

    Please help

    Why the 2nd invoice amount is included the sorting fee of 1st shipment? Please do not mislead us as you already advised you will not charge for 1st. We cannot help try to claim the customer for you without correct invoice and supporting document. Kindly provide them completely.

    • Member Info
      • Native Language:
      • English
      • Home Country:
      • United States
      • Current Location:
      • United States

    • Join Date: Jan 2008
    • Posts: 2,944
    • Post Thanks / Like
    #2

    Re: Please help

    Why does the 2nd invoice include the sorting fee for the 1st shipment?

    You already advised us that you would not charge for the 1st sorting fee.

    We cannot service the customer for you without the correct invoice and supporting documents. Kindly provide the corrected invoice.

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