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  1. Banned
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      • Australia
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    #1

    Question Should we say "This is from" or "We are from" on the phone

    Dear teachers,

    I am doing a part-time job at a fast food stall in a street.
    There are many stalls in the same street.
    The stalls have their names but most of the customers prefer to call their stall numbers instead, like stall 23, stall 99 and so on.

    This morning, my boss wanted me to make a phone call to confirm the order made by a group of office ladies.
    A lady answered the phone, and I started the conversation this way:
    "Hello, madam. We are from stall 12 in ABC street. We would like to confirm the order made by you yesterday evening..."

    I was thinking if it was correct the say "We are from ..." instead of saying "This is Kitty from stall 12 ..."
    I should have asked this question first but I was at work and was not allowed to use a computer to come here.

    Please help me with the conversation, teachers.
    Are there any better ways to introduce yourself before starting a conversation on the phone?

    Thank you.

    Kitty

  2. 5jj's Avatar
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    • Join Date: Oct 2010
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    #2

    Re: Should we say "This is from" or "We are from" on the phone

    Quote Originally Posted by kwfine View Post
    "Hello, madam. We are from stall 12 in ABC street. We would like to confirm the order made by you yesterday evening..."
    "This is Kitty from stall 12 ..."
    The first would be better with ' I am from...' rather than 'we are from...'. I prefer the second.

    • Member Info
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    #3

    Re: Should we say "This is from" or "We are from" on the phone

    I prefer This is Kitty from stall 12, and also think that I sounds better than we.

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