Results 1 to 4 of 4
    • Member Info
      • Native Language:
      • Spanish
      • Home Country:
      • Argentina
      • Current Location:
      • Japan

    • Join Date: Nov 2010
    • Posts: 424
    #1

    the time of the wait

    Put the customer on hold only if it is absolutely necessary. No one likes to be left on hold indefinitely. If you must put a customer on hold, estimate the time of the wait and ask whether he or she would mind holding. If you do have a caller on hold, check in with the caller every 45 to 60 seconds. A minute is a lifetime when you are on hold.
    (From
    http://www.ehow.com/way_5749408_techniques-effective-telephone-communication.html)


    Does the time of the wait sound natural to you? Would "the wait time" be correct?

  1. emsr2d2's Avatar
    • Member Info
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • UK

    • Join Date: Jul 2009
    • Posts: 41,893
    #2

    Re: the time of the wait

    Quote Originally Posted by sunsunmoon View Post
    Put the customer on hold only if it is absolutely necessary. No one likes to be left on hold indefinitely. If you must put a customer on hold, estimate the time of the wait and ask whether he or she would mind holding. If you do have a caller on hold, check in with the caller every 45 to 60 seconds. A minute is a lifetime when you are on hold.
    (From
    http://www.ehow.com/way_5749408_techniques-effective-telephone-communication.html)
    Does the time of the wait sound natural to you? Would "the wait time" be correct?
    The original is fine.

    • Member Info
      • Native Language:
      • Spanish
      • Home Country:
      • Argentina
      • Current Location:
      • Japan

    • Join Date: Nov 2010
    • Posts: 424
    #3

    Re: the time of the wait

    Would it be incorrect to say estimate the wait time instead?

    • Member Info
      • Native Language:
      • English
      • Home Country:
      • England
      • Current Location:
      • England

    • Join Date: Jun 2010
    • Posts: 24,502
    #4

    Re: the time of the wait

    No.

Similar Threads

  1. will happily wait/ will be happy to wait
    By magdalena in forum Ask a Teacher
    Replies: 4
    Last Post: 03-Mar-2011, 14:23
  2. [Grammar] A wait time or A waiting time or Waiting time?
    By gomdolyi in forum Ask a Teacher
    Replies: 1
    Last Post: 23-Sep-2010, 09:38
  3. I can get home using the time I wait a bus
    By flytothesky in forum Ask a Teacher
    Replies: 3
    Last Post: 29-Jun-2009, 15:02
  4. wait time or scheduling time?
    By Nefertiti in forum Ask a Teacher
    Replies: 9
    Last Post: 15-Sep-2007, 10:29
  5. wait vs wait for
    By whl626 in forum Ask a Teacher
    Replies: 7
    Last Post: 10-Feb-2004, 15:39

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •