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    • Member Info
      • Native Language:
      • English
      • Home Country:
      • Hong Kong
      • Current Location:
      • Hong Kong

    • Join Date: Jun 2008
    • Posts: 2,331
    #1

    Expecting a prompt response / I expect za prompt response

    This is not the first time I have purchased clothes from your outlet but this is the first time I have experienced a problem. Of course, I do understand that problems of this kind can happen from time to time. I, too, should have been a bit more careful while choosing the item. Right now, what I am hoping is that you will take measures to replace this faulty shirt with a good one. I can show you the receipt if it is necessary.

    Expecting a prompt response,

    Sincerely
    James

    Would it be better if the sentence in bold if I changed the words in bold to "I expect a prompt response"?

    Thanks.

    • Member Info
      • Native Language:
      • English
      • Home Country:
      • England
      • Current Location:
      • England

    • Join Date: Jun 2010
    • Posts: 24,470
    #2

    Re: Expecting a prompt response / I expect za prompt response

    There's no need for such a rude demand when complaining for the first time.

    Leave it out altogether, or say something more polite, like

    'Hoping for a favourable reply'.

    Rover

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