Student or Learner
Please set me clear on the following in red.
Sometimes a simple apology will suffice, but the best way to handle an emotional blunder is to ask the other person how they were affected. Just showing interest, and being fully present in your blunder, can be enough to reinstate mutual trust and respect.
Does this mean "being fully conscious of, or fully admitting your blunder"?
It seems odd to me. To be "fully present" means to be fully focused on what you are doing. Not concerned with other matters or checking your phone for messages constantly. Often, in a business setting, people will ask for others to be "fully present" at a meeting, or training session.
I'm not sure how you can be "fully present" in your blunder. It would make more sense to me if they said you should be fully present in your apology. If someone feels like you are just giving lip service to an apology, they will feel doubly insulted. Being truly involved emotionally and intellectually in your apology would be necessary to "reinstate mutual trust and respect."