Results 1 to 2 of 2
    • Member Info
      • Native Language:
      • Korean
      • Home Country:
      • South Korea
      • Current Location:
      • South Korea

    • Join Date: Jul 2011
    • Posts: 5
    • Post Thanks / Like
    #1

    • delivering vs. ordering

    Hi!
    I read the following in a TOEIC book:

    {Questions 168~171 refer to the following letter.

    June 4
    Local Manager
    Riverside Store #134
    Compustore
    Amarillo, TX 791011

    Dear Local Manager,

    I would like to show my sincere appreciation for the remarkable customer service of your employee. Mr. Lee, one of employees working at Riverside Store, helped me a great deal. On May 22nd, I was hoping to purchase a laptop computer that was on sale, but I could not find the item. When I approached Mr. Lee at the customer service counter for help, he checked for the laptop computer both on the display and in the warehouse just to see if there were any left. When he found nothing was available, he not only ordered it but also kindly completed the form to request the item be reserved for me. I then continued to shop elsewhere in the store.
    Mr. Lee later tracked me down to inform me that he had found the computer that I wanted in the incoming delivery list. He even offered to bring it up to the cashier so that I could continue to shop. I was very impressed by Mr. Lee’s willingness to help.
    I hope that you will recognize Mr. Lee for his excellent work. He was extremely kind and helpful to me, and I am sure that he helps out a lot of customers every day.

    Best Regards,
    Marc Clinton
    198 Road Drive
    Amarillo TX 79119


    171. What action was NOT taken by Mr. Lee?
    (A) Delivering the item to a customer
    (B) Looking for an item
    (C) Contacting Mr. Clinton
    (D) Ordering an additional item

    Which one do you think is correct (among the four choices)?
    I think D is correct:
    At first, Mr. Lee ordered the item the customer wanted, but later Mr. Lee canceled the order because he found the item coming to the shop. Thus, the action – ordering the laptop computer – was NOT really taken.
    What do you think? Do you agree with me?

    ((PAGODA TOEIC 1000 questions, Reading Comprehension, Test 5))

  1. 5jj's Avatar
    • Member Info
      • Native Language:
      • British English
      • Home Country:
      • England
      • Current Location:
      • Czech Republic

    • Join Date: Oct 2010
    • Posts: 28,135
    • Post Thanks / Like
    #2

    Re: • delivering vs. ordering

    Quote Originally Posted by niue View Post
    At first, Mr. Lee ordered the item the customer wanted, but later Mr. Lee canceled the order because he found the item coming to the shop. Thus, the action – ordering the laptop computer – was NOT really taken.
    Where does it say in the text that he cancelled the order?

Similar Threads

  1. [Grammar] they're delivering or they will deliver?
    By julesalvanette in forum Ask a Teacher
    Replies: 4
    Last Post: 14-Nov-2012, 09:10
  2. Delivering a „case of Mums” to the „plush Height’s”
    By mrghd in forum English Idioms and Sayings
    Replies: 2
    Last Post: 09-Jul-2012, 17:34
  3. will deliver or be delivering
    By ostap77 in forum Ask a Teacher
    Replies: 1
    Last Post: 27-Oct-2010, 09:52
  4. I’m afraid the process of delivering baby.
    By flytothesky in forum Ask a Teacher
    Replies: 2
    Last Post: 13-Feb-2009, 06:09

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •