Student or Learner
I am writing a cover letter for a customer service representative position. The only experience I have had is answering and making phone calls for a non-profit organization. I was responsible for registering members of the public for an event.
Here is what I've written, but I believe my sentence needs to specifically state how I used proper telephone etiquette:
"Although this project was under a tight schedule, I remained focused on the task and consistently practiced excellent telephone etiquette during each call."
That sounds good to me, Valtez.