**** Bank Limited
City, Country,

Dear Madam,

I am very disappoint to writing this letter because continue few months my credit card statement shows your bank deduct late penalty and interest. While I already authorize you to auto payment in my company account and always you debit auto payment in my account. Many times I verbal complaint but that problem continues in every monthly statements. In October late penalty 4,000/- and interest 5,000/- already verbal inform to Nabil and it’s not reverse yet, in November late penalty 250,000/- and interest 250,000/-.

Enclosed are copies of my statements.

Thank you for resolving this matter and sent us update statement before deducting auto payment is due.