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  1. Unregistered
    Guest
    #1

    Exclamation User cannot log in

    My account (emmajw14) no longer works. I have tried to reset the password but do not ever receive the emails needed to do so. Please can you let me know what I need to do now. Thanks

  2. 5jj's Avatar
    VIP Member
    Retired English Teacher
    • Member Info
      • Native Language:
      • British English
      • Home Country:
      • England
      • Current Location:
      • Czech Republic

    • Join Date: Oct 2010
    • Posts: 28,134
    #2

    Re: User cannot log in

    Have you checked in your spam folder?

    If you have, and have found nothing, don't worry. One of our experts will be along soon to help.

  3. Editor, UsingEnglish.com
    English Teacher
    • Member Info
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • Laos

    • Join Date: Nov 2002
    • Posts: 59,744
    #3

    Re: User cannot log in

    Please check your email- I have replied to the Hotmail account you used when registering.

  4. Newbie
    Student or Learner
    • Member Info
      • Native Language:
      • Chinese
      • Home Country:
      • Hong Kong
      • Current Location:
      • Hong Kong

    • Join Date: Dec 2013
    • Posts: 2
    #4

    Re: User cannot log in

    Finally, I can login and write something here by using a new username.

    Could administrator please help me to re-active my old a/c? I subscribed and marked 'like' threads in that account.

  5. Editor, UsingEnglish.com
    English Teacher
    • Member Info
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • Laos

    • Join Date: Nov 2002
    • Posts: 59,744
    #5

    Re: User cannot log in

    Dawn, it's active-what's the problem with it?

  6. Newbie
    Student or Learner
    • Member Info
      • Native Language:
      • Chinese
      • Home Country:
      • Hong Kong
      • Current Location:
      • Hong Kong

    • Join Date: Dec 2013
    • Posts: 2
    #6

    Re: User cannot log in

    I can't login in by using my old username 'dawnngcm' so I re-registered with 'dawnngcm1'. Could I retrieve my old account? It recorded many useful threads in my learning.

  7. Editor, UsingEnglish.com
    English Teacher
    • Member Info
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • Laos

    • Join Date: Nov 2002
    • Posts: 59,744
    #7

    Re: User cannot log in

    Please check your Private Messages.

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