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    #1

    Question HELP: what does my Boss exactly mean

    Hi can anyone please help me understand these below...today I asked one of our managers whether to remove an ex-staff (Ray)'s account in email system, then I got reply from him:
    I am not sure at this stage.

    Would you be able to keep the archived mailbox so that his replacement may be able to access it in January?


    Then I explained further:

    Ray’s mailbox has been ‘snapshot’ to a file on our server. So his successor can access all his existing emails anytime by accessing that file.

    The only change is: If I remove Ray’s account today, his email address will become invalid and people sending emails to Ray will get messages bounced back. If I keep Ray’s account, people still can send to Ray and would receive Out of Office reply.

    I presume you mean to keep his account till we find his replacement?


    Then I got this reply:

    In which case, delete his account and we can move on..


    Here I really got confused...what does he exactly mean?

    1. He is giving me direct instruction to delete the account, like he is saying alright I gotcha you, based on what you said, it is still OK to do that and we can move on (without the account)

    2. He means Yes, as you said, keep the account till we find his replacement then we can delete the account.

    Which one should be the correct explanation?

    Thanks heaps for your help!

  1. Barb_D's Avatar
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    #2

    Re: HELP: what does my Boss exactly mean

    He said to delete the account. That seems very clear. Close it.
    I'm not a teacher, but I write for a living. Please don't ask me about 2nd conditionals, but I'm a safe bet for what reads well in (American) English.

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    #3

    Re: HELP: what does my Boss exactly mean

    My first thought was the 1st option. However two of my colleagues agreed with 2nd option (keep the account till find the replacement)...that's how I got confused

    Can anyone viewing this post let me know what you think please?

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    #4

    Re: HELP: what does my Boss exactly mean

    The "case" is that the successor can retrieve any needed information from the "snapshot" archive. So, delete the account.

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    #5

    Re: HELP: what does my Boss exactly mean

    (neither an English teacher nor a native English speaker )

    The data of the previous user has been 'snapshot' to a file, so that the user's successor will be able to access it. As far as I can see, your boss seems to be content with that, and he sees no point, with all the data having been backed up, in keeping the account active.

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    #6

    Re: HELP: what does my Boss exactly mean

    Many thanks to Barb_D, SoothingDave and Weaver67 .

    Can anyone else share your thought please? : )

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    #7

    Re: HELP: what does my Boss exactly mean

    You are welcome to the forum, David, but we don't appreciate being pestered for further confirmation of what four people have affirmed (I am the fourth one as I indicated my agreement by clicking the Like button).

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