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  1. Newbie
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    #1

    When a non-living thing faces an issue

    Dear,

    I would like to ask what is a better word to substitute for the underlined "faced" in the sentence below.

    This printer, together with 12-08 AP550, faced the same issue and both cases were resolved by an engineer on 6.11.2014.

    Can I write in this way: "This printer, together with 12-08 AP550, confronted the same issue and both cases ......."? I am aware that it is usually a person or a party that is confronted with a certain problem. But, now, the subject is a printer which is a non-living thing. What about if I use "was confronted with" in this example?

    If I choose to use "faced", must I need to replace it with "was faced with the same issue"?

    Next, for the sentence below, do I need to replace the "hung up" with something else? Is it OK to use "hung up"?
    On 11.11.2014, a user reported that the print jobs from 12-05 APC4300 were hung up with an error code 116-324.

    Thank you for your advice.
    Last edited by Red Bean; 30-Nov-2014 at 08:27.

  2. MikeNewYork's Avatar
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    #2

    Re: When a non-living thing faces an issue

    I would use "experienced" if I had to find an alternative for "faced". "Confronted" does not work for me.

    Please start a new thread for your additional question.
    Last edited by MikeNewYork; 30-Nov-2014 at 13:03.

  3. Raymott's Avatar
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    #3

    Re: When a non-living thing faces an issue

    I wouldn't change 'faced' with 'experienced' if I was asked to find a better alternative.

  4. emsr2d2's Avatar
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    #4

    Re: When a non-living thing faces an issue

    I would just say it "had" the same issue.
    Remember - if you don't use correct capitalisation, punctuation and spacing, anything you write will be incorrect.

  5. Jill Dorchester's Avatar
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    #5

    Re: When a non-living thing faces an issue

    A better way to phrase it would be "we faced the same problem with this printer, along with the 12-08 AP550, and both cases were resolved...." As you mentioned, a non-living entity can't really experience a problem; when it malfunctions it is the user who is facing a problem.

  6. Newbie
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    #6

    Re: When a non-living thing faces an issue

    Quote Originally Posted by Jill Dorchester View Post
    A better way to phrase it would be "we faced the same problem with this printer, along with the 12-08 AP550, and both cases were resolved...." As you mentioned, a non-living entity can't really experience a problem; when it malfunctions it is the user who is facing a problem.
    I agreed. The non-living thing can't really face or experience a problem. It is always the user who is facing or experiencing it. Yet, the sentence could be constructed in this way: "the problem that faces somebody" or "That somebody is faced with ....".

    The following is my final construction after picking up all the tips shared by the readers. I feel that it is good enough. Thank you for your guidance.
    On 11.11.2014, a user reported that the print jobs from 12-05 APC5540 were stalled with an error code 116-324. She faced the same problem with this printer, along with 12-08 AP550, and both cases were resolved by an engineer on 6.11.2014.
    Last edited by Red Bean; 02-Dec-2014 at 16:31.

  7. MikeNewYork's Avatar
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    #7

    Re: When a non-living thing faces an issue

    I disagree. We say the island of Japan experienced severe earthquakes. And we say the US Midwest experienced severe blizzards.
    It is perfectly normal.

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