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  1. Newbie
    Student or Learner
    • Member Info
      • Native Language:
      • Sinhalese
      • Home Country:
      • Sri Lanka
      • Current Location:
      • Sri Lanka

    • Join Date: Jan 2015
    • Posts: 1
    #1

    Writing an E mail seeking help

    Hi Teacher,

    I want to ask help from my company's IT department to fix my system issue ,please help me to draft an e mail.
    I have drafted as below please correct any mistakes and make it a formal one.

    "Hi Team,

    Seeking your assistance to help log in to E-Flow system that Im getting an error when log in into the system

    the error message is as follows.

    (message)


    Thank you very much for your prompt attention to this matter.

    Thanks and Regards
    Kay

  2. emsr2d2's Avatar
    • Member Info
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • UK

    • Join Date: Jul 2009
    • Posts: 41,912
    #2

    Re: Writing an E mail seeking help

    Quote Originally Posted by Kay1988 View Post
    Hi. Teacher,

    I want to ask for help from my company's IT department to fix my system issue. Please help me to draft an email.
    I have drafted it as shown below. Please correct any mistakes and make it a more formal. one.

    "Hi FAO: IT Team,

    Seeking your assistance I hope you can help me to help log in to the E-Flow system. that I'm getting an error message when I try to log in into the system.

    The error message is as follows:

    (message)


    Thank you very much for your prompt attention to this matter.

    Thanks and Regards
    Kay
    See above for my suggested corrections.
    Remember - if you don't use correct capitalisation, punctuation and spacing, anything you write will be incorrect.

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