[Grammar] Writing an E mail seeking help

[Kay1988]

Hi Teacher,

I want to ask help from my company's IT department to fix my system issue ,please help me to draft an e mail.
I have drafted as below please correct any mistakes and make it a formal one.:-?

"Hi Team,

Seeking your assistance to help log in to E-Flow system that Im getting an error when log in into the system

the error message is as follows.

(message)


Thank you very much for your prompt attention to this matter.

Thanks and Regards
Kay

 

[emsr2d2]

Hi. [STRIKE]Teacher,[/STRIKE]

I want to ask for help from my company's IT department to fix my system issue. Please help me to draft an email.
I have drafted it as shown below. Please correct any mistakes and make it [STRIKE]a [/STRIKE] more formal. [STRIKE]one.[/STRIKE] :-?

"[STRIKE]Hi[/STRIKE] FAO: IT Team,

[STRIKE]Seeking your assistance[/STRIKE] I hope you can help me to help log in to the E-Flow system. [STRIKE]that[/STRIKE] I'm getting an error message when I try to log in into the system.

The error message is as follows:

(message)


Thank you very much for your prompt attention to this matter.

[STRIKE]Thanks and[/STRIKE] Regards
Kay

See above for my suggested corrections.