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19:44 - 19:47 https://youtu.be/yKrp0sO3PJg?t=1184
QuickBooks is typically used in the back office, around invoices.
As far as I know an invoice is a document with different items, their quantity, price etc. listed on it. But how to understand using the software "around" invoices?
The software was used in the backrooms where they did the bookkeeping and accounting, a place where they didn't have the ability to accept and process the credit cards the phone customers were wanting to use.
The cards would have had to be processed at the sales area, where they had the necessary equipment, but not the accounting software to update the invoices.
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