I would use "were". I see them as separate items. There are probably some who will say that they are a unit and would use "was".
Student or Learner
"Address and ID was not on the claim" or "were not on the claim"?.
I would use articles, at least one.
The address and [the] ID were not on the claim [form].
The claimant failed to include his/her address and ID on the claim [form].
Remember - if you don't use correct capitalisation, punctuation and spacing, anything you write will be incorrect.