A document mentioned a solution for customer retention, below is one of the method:
Profile analysis to predict customer churn
If I use the dictionary to explain the "Customer Churn", it would be "Customer who stop buying the company products". But it sounds not natural.
How to explain the meaning of the "customer churn" in the above context naturally?
Last edited by fenglish; 10-Dec-2015 at 11:11. Reason: change naturally to natural
I guess that the person analyses profiles to see the likelihood of losing customers.