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  1. Newbie
    English Teacher
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      • Native Language:
      • English
      • Home Country:
      • UK
      • Current Location:
      • UK

    • Join Date: Feb 2016
    • Posts: 3
    #1

    Teaching Help Please

    Hello lovely teachers

    I have been asked to deliver 1 hour weekly lessons over 8 weeks to staff at a hotel in London who have basic English. I was wondering if anyone had any advice.

    I'm a newly qualified CELTA and this is a big opportunity for me. I'm meeting with the HR director early next week and would like to have some ideas to present to them. I know I cannot achieve that much in 8 one hour slots but I would really like to make an impact and help the hotel who would then invest more time in the employees' language development and they could get better jobs!

    It needs to be tailored to customer services within the hotel/hospitality industry and any help you can give me would be REALLY appreciated.

    Marno

  2. Editor, UsingEnglish.com
    English Teacher
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      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • Japan

    • Join Date: Nov 2002
    • Posts: 66,896
    #2

    Re: Teaching Help Please

    What plans and sources are you thinking of using?

  3. Newbie
    English Teacher
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      • Native Language:
      • English
      • Home Country:
      • UK
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      • UK

    • Join Date: Feb 2016
    • Posts: 3
    #3

    Re: Teaching Help Please

    Thanks for replying Tdol. I'm not sure what resources or materials to use. That's really the help that I'm looking for. I'm not worried about the teaching side, more where to find relevant teaching resources or coursebooks around the subject of Hospitality for elementary level.
    Thanks
    Marno

  4. Editor, UsingEnglish.com
    English Teacher
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      • British English
      • Home Country:
      • UK
      • Current Location:
      • Japan

    • Join Date: Nov 2002
    • Posts: 66,896
    #4

    Re: Teaching Help Please

    Would this site help? http://hotel-tefl.com/

  5. VIP Member
    Retired English Teacher
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      • British English
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      • Europe
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      • Czech Republic

    • Join Date: Jul 2015
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    #5

    Re: Teaching Help Please

    You can't really do much without more information than 'elementary' of the current level(s) of your learners and without more information about the hotel's expectation of their employees.

    I do appreciate that, as a newly qualified teacher, you hope to make an impression with this course, but I must warn you that you have been handed, or have handed yourself, a poisoned chalice. Unless your learner have roughly the same ability in English, and unless you have very tightly defined objectives for the course*, you are unlikely to achieve anything that satisfies your learners, your learners, or yourself, in eight one-hour sessions.

    I speak from personal experience when I say that hotel management teams have extremely unrealistic ideas about what can be achieved with their employees in a very limited time (which is likely to be interrupted by calls to be on duty).


    * such as "At the end of this eight-hour course, participants (if they attend regularly) will be able to welcome guests to the hotel in English and facilitate their registration" or "At the end of this eight-hour course, participants (if they attend regularly) will be able to escort guests to their rooms, show guests what is available in their rooms, and answer basic questions about the services that the hotel can offer"

  6. Newbie
    English Teacher
    • Member Info
      • Native Language:
      • English
      • Home Country:
      • UK
      • Current Location:
      • UK

    • Join Date: Feb 2016
    • Posts: 3
    #6

    Re: Teaching Help Please

    Thanks for your valuable input, Tdol.

    I know that I cannot do much in 8 hours and will explain this very clearly to the HR management when I see them. I have a list of questions to ask them to assess, and hopefully manage, their level of expectation and I know that there will be little I can do. However, if I can make a little headway, I think they will invest more time and money in the language learning. Anyway, that's what I'm hoping!

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