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  1. Key Member
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    #1

    Grievance department.

    "The grievance department opens from 1 PM to 5 PM."

    "You want to file a grievance (can we also use "make a complaint here instead of file a grievance?") then you should call them 1 PM to 5 PM."

    "They open from 1 PM to 5 PM."

    Please reply.

  2. emsr2d2's Avatar
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    #2

    Re: Grievance department.

    Quote Originally Posted by tufguy View Post
    "The grievance department opens from 1 PM to 5 PM." It's OK but I would probably use "... is open from 1pm to 5pm".

    "If you want to file a grievance (can we also use "make a complaint" here instead of "file a grievance"?) then you should call them between 1 PM to and 5 PM."

    "They are open from 1 PM to 5 PM."

    Please reply. Unnecessary.
    See above. It's more natural to use "open" as an adjective rather than a verb when you are talking about the hours of operation. We tend to use "open" as a verb only when we are talking about the time they first open their doors for the day.

    The shop opens at 9am. (opens = verb)
    The shop is open from 9am to 5pm. (open = adjective)

    The department opens at 1pm. (opens = verb)
    The department is open between 1pm and 5pm. (open = adjective)

    Yes, it would actually me more natural to say "make/lodge a complaint" than to say "file a grievance". In BrE, it would also be more likely to be called a "complaints department".
    Remember - if you don't use correct capitalisation, punctuation and spacing, anything you write will be incorrect.

  3. Raymott's Avatar
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    #3

    Re: Grievance department.

    "The complaints department is open from 1pm to 5pm. They are open from 1pm to 5pm."

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    #4

    Re: Grievance department.

    The only place I would hear "file a grievance" is in a union labor environment.

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    #5

    Re: Grievance department.

    NOT A TEACHER


    Here in the United States, if one had a complaint, one would probably contact "customer relations."

  4. emsr2d2's Avatar
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    #6

    Re: Grievance department.

    In the UK, there might be a "Complaints Department" or simply a "Customer Services" department. In the first instance, we would probably contact "Customer Services" but they might then pass us on to the Complaints Department, if one exists in that company.
    Remember - if you don't use correct capitalisation, punctuation and spacing, anything you write will be incorrect.

  5. Raymott's Avatar
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    #7

    Re: Grievance department.

    I've never heard of a Grievance Department, but I can see how they might become more common in a culture with a strong Grievance Industry that thrives on Identity Politics.

  6. Key Member
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    #8

    Re: Grievance department.

    Quote Originally Posted by Raymott View Post
    I've never heard of a Grievance Department, but I can see how they might become more common in a culture with a strong Grievance Industry that thrives on Identity Politics.
    Sorry didn't get you.

  7. Raymott's Avatar
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    #9

    Re: Grievance department.

    Quote Originally Posted by tufguy View Post
    Sorry didn't get you.
    Never mind.

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