Please see my suggested corrections above. You have repeated "update" three times in your opening two sentences. I have left them in because it's possible it's the only possible word for your context but, if you can find one, at least one alternative would sound better.
Remember to capitalise "I" every time you write it, and to capitalise the first word of every new sentence.
Please start a separate thread for your question about "Sorry to hear that".
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