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    • Member Info
      • Native Language:
      • Dutch
      • Home Country:
      • France
      • Current Location:
      • France

    • Join Date: Jul 2012
    • Posts: 6
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    #1

    your article announced in your mail is not available

    Good morning, your link to the the new article about ""How to complain and deal with complaints on the phone" is not available (page not found. And if I am clicking on the link on your website, it has the same result.
    Can you please check this technical error?

    Thanks for your mails and best regards,
    Flying Dutchman (France)

  1. Tarheel's Avatar
    • Member Info
      • Native Language:
      • American English
      • Home Country:
      • United States
      • Current Location:
      • United States

    • Join Date: Jun 2014
    • Posts: 8,082
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    #2

    Re: your article announced in your mail is not available

    Try:

    How to Complain on the Phone

    OR

    How to Deal with Complaints on the Phone

    • Member Info
      • Native Language:
      • British English
      • Home Country:
      • UK
      • Current Location:
      • Laos

    • Join Date: Nov 2002
    • Posts: 52,393
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    #3

    Re: your article announced in your mail is not available

    It is now:

    https://www.usingenglish.com/article...-on-phone.html

    There was a delay caused by the updating of the site to https. The link works now. Sorry for the inconvenience.

  2. Tarheel's Avatar
    • Member Info
      • Native Language:
      • American English
      • Home Country:
      • United States
      • Current Location:
      • United States

    • Join Date: Jun 2014
    • Posts: 8,082
    • Post Thanks / Like
    #4

    Re: your article announced in your mail is not available

    If I have to complain by telephone I describe what happened. Example:

    I bought a green gadget at your store. I followed the instructions to the letter. It doesn't work.

    (I am already annoyed that this product I paid for doesn't work, and now I have to make small talk? No, thank you.)

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