your article announced in your mail is not available

[Flying Dutchman]

Good morning, your link to the the new article about ""How to complain and deal with complaints on the phone" is not available (page not found. And if I am clicking on the link on your website, it has the same result.
Can you please check this technical error?

Thanks for your mails and best regards,
Flying Dutchman (France)

 

[Tarheel]

Try:

How to Complain on the Phone

OR

How to Deal with Complaints on the Phone

 

[Tdol]

It is now:

https://www.usingenglish.com/articles/how-to-complain-deal-with-complaints-on-phone.html

There was a delay caused by the updating of the site to https. The link works now. Sorry for the inconvenience.

 

[Tarheel]

If I have to complain by telephone I describe what happened. Example:

I bought a green gadget at your store. I followed the instructions to the letter. It doesn't work.

(I am already annoyed that this product I paid for doesn't work, and now I have to make small talk? No, thank you.)