Student or Learner
We expect, as you do, that Alpha Airlines will operate flights on time. But, on occasion, the weather or other challenges can make it difficult, if not impossible, to stay on schedule. When bad weather causes a flight cancellation or a delay stretches overnight, we may be able to help cover some unexpected expenses. A "distressed-passenger rate" coupon, which is good for a discounted rate at an approved local hotel, may be available through customer-service agents to help you with overnight accommodations. When you have to spend a night somewhere other than where you had planned, having your bags with you can make the situation a bit more tolerable. In some cases, however, circumstances can make it impossible for us to retrieve your baggage. If our airport staff cannot get your baggage back, it will continue on to your scheduled destination and will be held there.
1. Why can "having your bags with you" make situation a bit more tolerable? I don't get what it means.2. Why can circumstances make it impossible for us to retrieve your baggage?
In the above, the passengers are encouraged to take their bags with them, but this questions seems to say they left it to the airline, so it's confusing.
However, baggage movement in airlines is a highly automated process, so it may not always be possible to get to it. Like any automated process, sometimes once it starts it's difficult to interrupt. It's even possible the luggage moved on ahead without you.
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