Here, you should briefly talk about your career goals (not your skills).
Personal Qualities:
Very efficient, trustworthy and industrious with strong interpersonal, communication andtrainingtechnical skills, achievedofthrough excellent and dedicated serviceforinbusy establishments within the hotelshospitality and sales.sectors.
Summary of Skills:
* Advanced knowledge of computer reservation programs.
* Excellent interpersonal and leadership skills that can motivate team members.people
* Comprehensive oral and written communication skills in English.
*Advance knowledge ofExtensive experience in money exchange, sales and marketing.
* Sociable with excellent customer-care skills.
* Goal-oriented andability to work in asolid teamwork skills.environment
*Good skills in conducting internetExperience in online researchforto obtainingcustomer information [Do you mean information for the customer or about the customer?]
* Ability tomaintainstay abreast ofbasic knowledge ofproduct information, pricing, promotions, procedures, and other important issues.
*Possess goodstrong sales record.and customer service skills
* Flexible,attention to detailmeticulous andabilityable to learn quickly.
Educational Background:
Graduated of* Bachelor's in Computer ScienceYear(Asian College of Science and Technology- 2000).Asian College of Science and Technology
* Vocational Courseofin Building Wiring InstallationYear(TESDA 10, 2009)
TESDA 10
Work Experience:
Organization: Marco Polo Hotel- Milan, Italy.
Duration: Nov. 2009 to present
Designation: Supervisor
* Ensurethat under no circumstances thefront-desk telephones are never unattended and respond to call.practice telephone manners.
* Work in close cooperation with the kitchen, housekeeping, front office and all other key service departments.
* Perform cashier duties.
* Monitor the store operations and ensure the smooth flow of business transactions by providing fast and efficient service to customers.
* Ensurethe satisfaction of every customer by making them feel comfortable and thehigh standard of food provided to customers.that is worth for their money.
*Other functions includeAssistingthemanagement in the implementation of policies and procedures, job evaluation,conducttraining and development of employees, and workplace relations., duties and functions.
*Assures the well-being of allattending to individual guest requests and requirements.by maintaining a close friendly yet discrete contact.
* Check identification of customers inorder to verifyaccordance with statutory age requirements for purchase of alcohol.
* Offering excellent service to all guests in and around the bar.
* Take beverage orders from serving staff or directly from patrons.
*Responsible forMake reservations and respond to inquiries.
* Set up bar for drink orders or dinner service.
* Mix ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and other drinks.
* Prepare appetizers, such as pickles cheese and cold meats.
* Slice and pit fruit for garnishing drinks.
* Arrange bottles and glasses to make attractive displays.
* Keep bar organized and clean throughout shift.
* Properly receiveingand storeingall beverages in the bar.
* Order or requestisitionliquors and supplies.
Organization: Koresco Hotels- Berlin, GermanyORESCO HOTELS
Duration: Nov. 2005-March 2007
Designation: Customer Service
* Responsible for collecting payment for accommodation and transportation from customers.
*Handles tasks likeIn charge of planning, arranging, describing and selling promotional travel incentives and tour packagesbythrough various travel agencies.carriers
* Book hotels and transportation through phone or by using computer terminal.
* Provide customers with publications and brochures that contains travel information, like local customs, and foreign country regulations [I don't understand that.]
* Provide information to customers abouton mode oftransportation, financial considerations [I don't understand that.], travel dates, and accommodation required [I don't understand that.]
Philusa Ltd.PHILUSA COMPANY
Duration: Sept.2003-Oct 2005
Designation: Merchandiser/Sales Associate
* Complete projects typically consisting of sets [I don't understand that.], resets [I don't understand that.], cut-ins, display installations, surveys and audits.
* Promote and sell client products, including ordering client product [I don't understand that.], as applicable
* Complete and submit all required reports per assignment via PC as web reporting [I don't understand that.]
* Foster a positive working relationship between store management and employees.
* Assists retail customers in answering their questions with courtesy and care.
* Perform other miscellaneous duties as assigned
SWIFT Foods Inc.
Duration: March 2001-Jan. 2003
Designation: Merchandiser/Sales Associate
* Responsible for maintaining good relations with customers and manufacturers.
* Give support to executives. [This is general and doesn't mean much.]
* Responsible for maintaining open files that can help to give satisfaction to customers. [I don't understand that.]
* Responsible for other duties as assigned
* Provide customer service for clients andhelped them byrespondingto their enquiries.
* Worked as communicator with representatives in the foundation of new collections.
SKILLS:
* Computer Literate (Microsoft Word, Microsoft Excel, Power Point, Internet, FoxPro, IT trouble shooting.
* Full driversWith a drivinglicense (Philippines).
* Can easily adjust or adapt to new working environment and can communicate to people from different levels in the organization
* Can work with minimum supervision.
* Good team player and multi tasking capability.
* Able to workinshifts and overtime.
* Ability to do overtime work.
Hobbies:
Traveling, reading novels, listening to music and dancing.
Personal Details:

Student or Learner