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  1. probus's Avatar
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    #1

    Private messages quota nearing limit

    On logging in I received notice that my private message storage quota was nearly full, and that I should delete some messages or risk losing new ones. And indeed it contained many years old conversations with users who are no longer active. In the Android app, which is what I mainly use these days, I could not figure out how to choose the ones to delete. So then I logged in via Windows and was able to see a list of the threads in my private messages and mark some. But then there seemed to be no key to delete the selected threads so I wound up deleting all my old PMs.

    No urgency, but this seems to be something that could do with improvement.

  2. VIP Member
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    #2

    Re: Private messages quota nearing limit

    I just went through the same process last week and felt the same way about it.
    I am not a teacher.

  3. Editor, UsingEnglish.com
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    #3

    Re: Private messages quota nearing limit

    I don't get it- I had the same issue and was able to delete a few pages. I will check with the webmaster.

  4. VIP Member
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    #4

    Re: Private messages quota nearing limit

    I was able to delete a few pages, too. I just felt the process was kind of awkward.
    I am not a teacher.

  5. Editor, UsingEnglish.com
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    #5

    Re: Private messages quota nearing limit

    That might be one for a future update.

  6. VIP Member
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    #6

    Re: Private messages quota nearing limit

    The update can't come soon enough for me. The buggy editor in Chrome makes writing a real pain. I'm sure it discourages many new members from participating.
    I am not a teacher.

  7. probus's Avatar
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    #7

    Re: Private messages quota nearing limit

    Quote Originally Posted by Tdol View Post
    I don't get it- I had the same issue and was able to delete a few pages. I will check with the webmaster.
    But no doubt you have a few more rights and privileges than the average user

  8. VIP Member
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    #8

    Re: Private messages quota nearing limit

    You can select all the items on a page by checking the checkbox at the top of the column. This is a common technique for lists that you usually have to discover for yourself.

    Once you've selected all the items, you have to figure out how to instruct the page to delete them. I recall having trouble with that step. I think the solution was to click a little drop-down indicator to expose a menu of choices that included "delete", but I can't remember for sure.
    I am not a teacher.

  9. Editor, UsingEnglish.com
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    #9

    Re: Private messages quota nearing limit

    It is a pull-down option.

  10. Editor, UsingEnglish.com
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    #10

    Re: Private messages quota nearing limit

    Quote Originally Posted by probus View Post
    But no doubt you have a few more rights and privileges than the average user
    I think I get to clear out my messages more infrequently, but have to go through the same steps.

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