It seems that there is colour fade in wooden plates supplied, and small dents (slightly) were also noticed on the bezel of the plates because these plates were stacked together in the carton. The supplier is saying that it is its original colour and finishes, no defectiveness. We checked other new lot of plates at their showroom, but all are found same.
They are agreed to accept return of items and reimburse our payment, and they are also ready for changing of items with other items.