Results 1 to 2 of 2
  1. #1
    Economist2010's Avatar
    Economist2010 is offline Member
    • Member Info
      • Member Type:
      • Student or Learner
      • Native Language:
      • Arabic
      • Home Country:
      • Egypt
      • Current Location:
      • Egypt
    Join Date
    Dec 2011
    Posts
    187

    Post CV- Achievements

    -Devised a data-driven customer retention strategy that reaped rewards in a big way and drove up profit. This strategy was designed to cover the following: Onboarding development, dormant revival, an increase in data penetration, and value-generating campaigns.

    -Revamped the win-back campaign that are not yielding growth by granting greater benefit to each type of customer based on their centricity, i.e. voice-centric customers getting more voice and data-centric customers getting more data, not rewarding them equally with a higher data benefit and lower voice benefit, which did not match the reality of the low
    penetration of smartphones in the market; the business subsequently witnessed a major turnaround in revenues and
    customer experience.

    -Worked with the group to finalize CVM Analytics and Retention models to optimize customer retention, leverage our data, glean better insights for more growth, and establish and agree on a standard methodology for incremental revenue.

    -Provided the company with a turnaround success story by moving the business away from tackling the immediate
    challenge of lowering its elevated high churn rate and avoiding having negative net adds to positive net adds in a record time, which has won recognition from the CEO

  2. #2
    teechar's Avatar
    teechar is offline Moderator
    • Member Info
      • Member Type:
      • English Teacher
      • Native Language:
      • English
      • Home Country:
      • Iraq
      • Current Location:
      • Iraq
    Join Date
    Feb 2015
    Posts
    11,277

    Re: CV- Achievements

    Quote Originally Posted by Economist2010 View Post
    -Devised a data-driven customer retention strategy that reaped significant rewards in a big way and drove up profit. This strategy was designed to cover the following: Onboarding development, dormant revival, an increase in data penetration, and value-generating campaigns.

    -Revamped the win-back campaign that are were not yielding growth by granting greater benefit to each type of customer based on their centricity, i.e. voice-centric customers getting more voice and data-centric customers getting more data, not rather than rewarding them equally with a higher data benefit and lower voice benefit, which did not match the reality of the low penetration of smartphones in the market; the business subsequently witnessed a major turnaround in revenues and customer satisfaction. experience.

    -Worked with the group to on finalizing CVM Analytics and Retention models to optimize customer retention, leverage our data, glean better insights for more growth, and establish and agree on a standard methodology for incremental revenue.

    -Provided the company with a turnaround success story by moving Successfully moved the business away from tackling the immediate challenge of lowering its elevated high churn rate and avoiding having negative net adds to positive net adds in a record time, which has won recognition from the CEO.
    I don't understand the underlined part.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •