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  1. #1

    Don't know how to explain the problem?

    Dear Teacher,

    We ordered some empty boxes (cartons). We received the material but the glue is not good which they used to make the boxes. So, the sides/ends where they used the glue to fix it is coming out.

    What to write to complain against this diffect. Just let me know a line or two to explain the problem.

    Regards,

    Sweetie_Sneha

  2. Ouisch's Avatar
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    • Join Date: Mar 2006
    • Posts: 4,142
    #2

    Re: Don't know how to explain the problem?

    Tell them that the adhesive they sent is not strong enough, that the box flaps won't stay glued down.

  3. Junior Member
    English Teacher

    • Join Date: Sep 2006
    • Posts: 63
    #3

    Re: Don't know how to explain the problem?

    If I understand the problem correctly, the boxes were received with the flaps already glued, but that the glue hasn't held. If that's the case, then tell the supplier that the boxes are faulty because the glue used in assembling them was too weak to hold them together.


    Regards

  4. #4

    Re: Don't know how to explain the problem?

    Quote Originally Posted by JCrawf View Post
    If I understand the problem correctly, the boxes were received with the flaps already glued, but that the glue hasn't held. If that's the case, then tell the supplier that the boxes are faulty because the glue used in assembling them was too weak to hold them together.


    Regards
    Thanks a lot for the help.

    Margaret.

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