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  1. #1
    Anonymous Guest

    'Complaint' or 'Claim'

    Which do you prefer, 'complaint' or 'claim'
    in the following situation?
    "If you purchase a defective product, you
    must write a complaint / claim letter to the company."
    Thank you.

  2. #2
    Tdol is offline Editor, UsingEnglish.com
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    I'd call that a 'complaint'. A claim is for money, from an insurance company or as compensation.

  3. #3
    MikeNewYork's Avatar
    MikeNewYork is offline VIP Member
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    Re: 'Complaint' or 'Claim'

    Quote Originally Posted by Itaru
    Which do you prefer, 'complaint' or 'claim'
    in the following situation?
    "If you purchase a defective product, you
    must write a complaint / claim letter to the company."
    Thank you.
    I agree with TDOL. One doesn't write a claim; one makes/files a claim.

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