Re: Could you spare a moment to answer some questions for my dissertation?

Originally Posted by
Tarheel
What's bias training?
You can read more HERE. It's sometimes called "unconscious/implicit bias training". It is (or, at least, it was) very popular in a lot of companies and government departments, alongside "inclusion and diversity training", to help employees learn how to recognise and avoid their personal biases when dealing with customers.
Remember - if you don't use correct capitalisation, punctuation and spacing, anything you write will be incorrect.