We had arrived where we were thoughtfully, but sort of brick by brick. We arrived [at this state of complexity] through thinking about what we were doing, but item by item rather than as a whole interlocking system.
We had overlaid this network with global category teams Over the network of regional operations we instituted a series of teams...
manufacturing sourcing manufacturers who can supply us with required goods.
manufacturing reliability ensuring that the manufacturers supplied on a regular basis, to a required standard, and at a reasonable cost.
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