5,832 pcs of PD5098 were inspected yesterday and referred back to us, as the earphone jack is black and doesn't match the standard (silver coloured) sample.
After checking our records, it appears that the silver (metal) phone jack was changed to black (plastic) at the end of 2005. We did not, however, update the standard sample, which remained as per the 2004 version, which is why SGS were confused.
We apologise for the error and would like to send a new sample for your approval, signature and return to the factory as the inspection reference for the future.
An updated EMC report will be sent to your Engineering Dept ASAP.
Meanwhile, could you please release the shipment, so that we can meet the 29 May deadline for loading on the vessel?
Waiting for your promptly reply.
Hope this helps
Student or Learner