What tenses should I use in sentence with upper case letters? For me it does not sound good but I do not know how to correct it...
I was told that my first order does not exist and I do not have account with you. Then, you write me an e-mail where you keep telling me that I did not cancel the order.
PLEASE KINDY EXPLAIN HOW IS IT POSSIBLE TO CANCEL SOMETHING WHAT YOU TOLD ME THAT IT DOES NOT EXIST.
I wait for you answer within 14 days of this letter. I want you to close any accounts with surname. Otherwise, Citizens Advice Bureu will contact Cisa in my name.
Please kindly explain how it is possible to cancel something that you say does not exist.