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    • Member Info
      • Native Language:
      • Korean
      • Home Country:
      • South Korea
      • Current Location:
      • China

    • Join Date: Jan 2008
    • Posts: 1,628
    #1

    please help

    We would like to advise you the details after investigated the factory for the missing quantities in last shipment.

    HG678: They will pay more attention in further shipment
    HY567: The factory was depth investigated for all steps to found such problem should not be happen before ex-factory. Please find attached the photos and relevant document for you review and for record.

    Does it be missing in the forwarder warehouse for the period of storage or during transportation? We appreciate if you can also search / hunt, but we also warned the factory to pay more attention to avoid such problem happening again.
    Thank you for your attention, please advise if you need us to double check with you forwarder Michael.


    • Join Date: Oct 2006
    • Posts: 19,434
    #2

    Re: please help

    Quote Originally Posted by Zoe2008 View Post
    We would like to advise you of the results of our investigation at the factory about the missing quantities in the last shipment.

    HG678: They will pay more attention in future shipments
    HY567: The factory was depth investigated for all steps to found such problem should not be happen before ex-factory.investigated in depth and found that the problem did not happen before the shipment left the factory. Please find attached the photos and relevant document for your review and for the record.

    Does it be missing Was it missed in the forwarder warehouse for the period of storage or during transportation? We appreciate if you can also search / hunt look into this, but we have warned the factory to pay more attention to avoid such problems happening again.

    Thank you for your attention. Please advise if you need us to double check with your forwarder Michael.

    Zoe: possessive of "you" = your

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