Student or Learner
As per our finance manager advised that, you are refused to pay the debit note number xxx for USDxxx. We had explained you by the end of July that this is the difference cost between air and sea; (also) the loading port will be caused the difference (cost). Those goods were shipped by air from Hong Kong on June as per your company’s instruction, and the CFS cost for air is higher than sea; therefore your need to pay / should responsible all the cost occurred but not only for USD0.3 each.
Ms. Ng has quoted the cost to Joyce on May, which is mentioned the difference cost for Hong Kong and China. We arranged the goods priority by air instead of sea as per your requested, but did not requested the difference cost before shipment as we worked together many years with good relationship, therefore, we believe you will pay all the difference cost to us without doubts. This is unreasonable refuse for the payment, please discuss it with your top management and settle the payment to us immediately as this payment is overdue for one more month.
Please find attached the supporting document for the transportation and forwarder’s receipt for your reference.