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    #1

    Double Lose

    Please help me understand the following in bold.

    1. There are two things you must remember. Number one: The compliment must be sincere. If not, the people you work with will know it faster than you do, and you will lose all credibility. Number two: You cannot follow every compliment with a correction. When this happens, the technique is viewed as manipulative because it is. This results in the Double Lose in the long run.

    2. Remember: Catch them doing something right! When you do, you build on what's right instead of what's wrong.

    Thank you.

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    #2

    Re: Double Lose

    1. There are two things you must remember. Number one: The compliment must be sincere. If not, the people you work with will know it faster than you do, and you will lose all credibility. Number two: You cannot follow every compliment with a correction.

    This is suggesting that management compliment employees often, but those compliments must be sincere (real). They caution to NOT give a compliment, then turn around and make a correction at the same time. The employee may think that you are trying to endear him, and then discourage him ; This cancels out the nice compliment.

    For example:
    "The sales report was great. You did a nice job explaining last year's sales. But next time, print it on white paper. The blue paper made it hard to read."


    When this happens, the technique is viewed as manipulative because it is. This results in the Double Lose in the long run.

    Sure it is not Double Loss?
    When someone is complimented, then criticized, the criticism cancels out the compliment and the person is left with nothing. The employee may feel like the boss is giving mixed messages.The employee is discouraged.

    2. Remember: Catch them doing something right! When you do, you build on what's right instead of what's wrong.

    Use the good work as an example and keep supporting it so that the employee is inspired.

    For example: "You did a fine job on the sales report! It was very clear and concise. We'd like to show it to upper management. Can you create another report for their meeting next week?"

    • Member Info
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    #3

    Re: Double Lose

    Thank you for the kind explanation.
    It's been very helpful.

    On the "Double Lose," I rechecked and it was "Double Lose."
    However, I too think "Double Loss" is gramatically correct, because "lose" is a verb and "loss" is a noun.

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